Being an Airbnb host means having to interact with different kinds of people, some great, others unsavoury. I spoke to four Airbnb hosts about their experiences and how they coped during the pandemic.
Being an Airbnb host in Nigeria is quite an interesting experience. Many times, we have great guests who aren’t a bother. They don’t send you any messages until they want to hand over the keys. And then we have the ones who send you messages in the middle of the night. Or the ones who expect a porter to carry their suitcases for them. One time, we had a guest who trashed the house terribly; used condoms, weed and dirty plates were littered all over the home. We had to block out an entire day just to get it back in order. Of course, they never got their security deposit back. We also place them on our banned list, to make sure we never let them back.
2020 was quite an interesting year. Despite COVID, we still managed to be fully booked. While Airbnb is our main marketing tool, it’s best to be on multiple platforms, work with local agents and advertise aggressively on Instagram. We had guests who were stuck there, others who were renovating their homes. In all, 2020 wasn’t a bad year.